Customer questions & answers

Question: Can't upload pictures?

Answer: Refresh the webpage or use another browser to open the website and upload the picture again.

Question: Will the picture fade or fall off?

Answer: No, The picture is engraved by laser and will not fade or fall off.

Question: Is it safe to pay?

Answer: Support Paypal secure payment.

Question: How long does it take for delivery?

Answer: It takes 2-3 days to process your order. The Estimated delivery dates are provided under:

Standard Shipping Time : 5-12 Business Days

Expedited Shipping (DHL) Time: 3-5 Business Days

*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.

Material: Genuine Leather

How To Order:

1. You can upload about people, animals, landscapes photos of yours and so on.

 2. Also can engrave text on the back of the wallet.

3. You can choose whether to buy a photo card. We will produce according to the photo you uploaded. Then add to cart.

4.folder if you can't find it) Make sure all info is correct.

5. Please allow 3 -5 business days after confirmation for production.

6. We will send out notification again when your order is ready to ship.